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The MacAdmins Conference is the premier East Coast conference for anyone who deploys and manages devices in the Apple ecosystem. Over the last 15 years we featured hundreds of sessions and many workshops with top notch speakers in the MacAdmins community. MacAdmins offers an incredible level of expertise, value, entertainment, and a great opportunity to network with your fellow admins!

Registration is now OPEN! Click here for details!
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Friday, July 18
 

9:00am EDT

Zen and the Art of MacAdmin Mental Maintenance
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 5
Behold your guide to achieving zen as a Mac admin. Two long-time community members share their tips and tricks and discuss job change, imposter syndrome, managing job stress, navigating performance reviews, and more! Learn to juggle fewer plates and dodge fewer flaming chainsaws. It’s dangerous to go alone. Take this!
Speakers
avatar for Robert Hammen

Robert Hammen

Principal Mac Engineer
As a former IT manager, consultant, Apple Certified System Administrator, and Apple Certified Trainer, I've been managing Macs since before the days of OS X. After 5 years managing the tens of thousands of Apple devices at SpaceX, sending 58 iPads to orbit with astronauts and cosmonauts... Read More →
avatar for Damien Barrett

Damien Barrett

Mac Platform Engineer, F500 Company
Damien has been supporting Macs for more than 25 years in corporate, small business, and education environments. He currently works as the Apple Platform expert at at Fortune 500 company.
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Development   Career   All Levels

10:45am EDT

Preparing for the unexpected in K-12 Education
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 5
If there is anything we can plan for in schools, it's that quick pivots, rapid deployments and changes to environments are inevitable. This session will cover techniques to be successful for these situations.
Speakers
avatar for Randy Saeks

Randy Saeks

Network Manager, Glencoe School District 35
Randy is an Apple Distinguished Educator with over 20-years experience supporting Apple Technologies in K-12 education. With a technical background initially focused on system integration, he brings a unique viewpoint on how using a goal-focused approach can lead to successful partnerships... Read More →
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Career   Deployment   Device Management   Fundamental

10:45am EDT

Customer Service Excellence for Mac Admins: Handling Difficult Customers and Improving IT Support
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 4
Technical expertise is only part of the equation for a successful Mac admin. Providing excellent customer service—whether to internal employees or external clients—is critical for building trust, reducing frustration, and ensuring smooth IT operations. This session will cover strategies for improving customer interactions, handling difficult users, and elevating the overall IT support experience while maintaining efficiency and professionalism.
Speakers
avatar for Jeremey Kenney

Jeremey Kenney

Technology and integrations manager, GlobalMac IT
Jeremey Kenney is an IT leader with 18 years of experience in leadership and 12 years specializing in the Apple ecosystem. Based in Cleveland, Ohio, he has supported Apple technology from multiple perspectives‚ first as a Senior AppleCare Advisor and later in the managed services... Read More →
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Development   Career   All Levels
 
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