Loading…
The MacAdmins Conference is the premier East Coast conference for anyone who deploys and manages devices in the Apple ecosystem. Over the last 15 years we featured hundreds of sessions and many workshops with top notch speakers in the MacAdmins community. MacAdmins offers an incredible level of expertise, value, entertainment, and a great opportunity to network with your fellow admins!

Registration is now OPEN! Click here for details!
Monday, July 14
 

3:30pm EDT

Conference Registration
Monday July 14, 2025 3:30pm - 7:00pm EDT
Welcome to the MacAdmins Conference at Penn State! Once you are settled, come visit us at the registration desk to get your name badge and conference information.
Monday July 14, 2025 3:30pm - 7:00pm EDT
Registration Desk I Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
 
Tuesday, July 15
 

6:45am EDT

Conference Registration
Tuesday July 15, 2025 6:45am - 4:00pm EDT
Welcome to the MacAdmins Conference at Penn State! Once you are settled, come visit us at the registration desk to get your name badge and conference information.
Tuesday July 15, 2025 6:45am - 4:00pm EDT
Registration Desk I Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

7:30am EDT

Breakfast 🧇 ☕
Tuesday July 15, 2025 7:30am - 8:45am EDT
Breakfast for all conference participants.
Tuesday July 15, 2025 7:30am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

8:20am EDT

Conference Welcome - Workshop Day
Tuesday July 15, 2025 8:20am - 8:45am EDT
Welcome to Day One! Get oriented to our day with some morning updates from a member of the conference steering committee.
Tuesday July 15, 2025 8:20am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Contributing to Our Community
Tuesday July 15, 2025 9:00am - 4:30pm EDT
How do we enrich our Mac Admins community? By giving back! But how? That’s the focus of this workshop. We will discuss why Mac Admins share knowledge (and the related benefits), the common ways we contribute, and practical techniques and considerations regarding methods. We will cover giving presentations, blogging, mentoring, contributing to open source, and other modes of community interaction and sharing. Hands-on examples will include contributing to a repo on GitHub and how to setup a blog.

Any prerequisites: Yes – but optional
Attendees who want to participate in the hands-on portion should bring a laptop computer. A tablet computer, such as an iPad, would also be suitable for most tasks.

Remember: You've already selected your workshop during registration. Adding this workshop to your sched agenda does not count.
Speakers
avatar for Vaughn Miller

Vaughn Miller

Desktop Engineer, Lafayette College
Vaughn has been working in higher education IT for longer than he cares to admit. He is currently a Desktop Engineer at Lafayette College in Easton Pennsylvania
avatar for Kelly Guimont

Kelly Guimont

Microphone enthusiast, part time Banshee, Technolutionary
I've been a teenager since before you were born.
avatar for Anthony Reimer

Anthony Reimer

IAML Technical Lead, University of Calgary
Anthony Reimer (he/him) has worked at the University of Calgary (Canada) since 1996, supporting work in Art, Music, Drama and Dance with Mac computers and other digital technology. Anthony regularly shares his knowledge at Mac Admins conferences worldwide, including this one, MacAD.UK... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

"I'm still standing" (Thanks, Elton)
Tuesday July 15, 2025 9:00am - 4:30pm EDT
Coping with unemployment or planning to leave your job? You need tools for the long haul. In this workshop we’ll talk about how to plan for and survive this wacky job market. In the morning we’ll define strategies for: creating your “Customer Market Fit”, writing resumes (including AI prompts), linkedin zhuzhing, and networking. In the afternoon, the group will dig in and write, critique, and edit your resume or LinkedIn. Come prepared to share one or both.

Any prerequisites: None needed.

Remember: You've already selected your workshop during registration. Adding this workshop to your sched agenda does not count.
Speakers
avatar for Pam Lefkowitz

Pam Lefkowitz

Presently Unemployed Director of IT Operations
Pam has spent more years working and socializing in the Mac admin community than she's willing to admit. Since being laid off, she spends her time job hunting, lifelong learning, working out, visiting her kids and grandkids across the country, caring for her aging mother, and being... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Apple Device Administration Essentials: A Beginner’s Guide/ Best Practices Deploying & Managing Apple
Tuesday July 15, 2025 9:00am - 4:30pm EDT
This full-day workshop combines two half-day workshops.

In the morning:
Apple Device Administration Essentials: A Beginner’s Guide
New to Apple device management? This hands-on workshop covers the essentials—setting up Apple Business Manager (ABM), working with resellers, choosing an MDM, onboarding devices, and establishing a minimum security baseline. Learn how to integrate IDPs, deploy apps, and align with Apple’s ecosystem for smooth management. Whether you’re starting fresh or refining your setup, this session provides practical, MDM-agnostic guidance to build a scalable, secure Apple device environment.


In the afternoon:
Best Practices Deploying & Managing Apple
Best Practices Deploying & Managing Apple in the enterprise or education

Remember: You've already selected your workshop during registration. Adding this workshop to your sched agenda does not count.
Speakers
AE

Apple Education

Apple Education, Apple
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, in Silicon Valley. It is best known for its consumer electronics, software, and services. Founded in 1976 as Apple Computer Company by Steve Jobs, Steve Wozniak and Ronald Wayne, the... Read More →
GS

Goetch Stone

Director of IT
Goetch Stone serves as the Director of IT at Saybrook Home, a premier furniture retailer in Connecticut. With over 20 years of experience in IT, he began his career at a Managed Service Provider (MSP) and was an Apple Product Professional back when Apple had an actual reseller program... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Ready, Set, Go: From Hello to Mac Deploy - Flow / Auto Deploy: Automate Your Jamf Pro Deployments
Tuesday July 15, 2025 9:00am - 4:30pm EDT
This full-day workshop combines two half-day workshops.

In the morning:
Ready, Set, Go: From Hello to Mac Deploy - Flow
Fundamental - Hands-on
Join us in exploring Golang on macOS. Albert and Carlos from Yelp will take you on a journey starting @ HelloWorld and finishing with a signed package.

Any prerequisites: Yes – but optional
– Access to macOS
– Homebrew
– Developer Account (optional, but recommended)
– Github account in case of API limits

In the afternoon:
Auto Deploy: Automate Your Jamf Pro Deployments
All Levels - Hands-on
Join us for a live workshop of Auto Deploy, a powerful tool that automates Jamf Pro deployment of your favorite tools and workflows. Learn how to streamline your workflow and reduce manual errors, saving valuable time. We'll walk through real-world examples, highlight customization, and show you how to manage deployment with ease. Whether you're new to Jamf Pro or a seasoned pro, discover best practices that will revolutionize your deployment process.

Any prerequisites: Yes – its required
Access to a Jamf Pro Server
Speakers
avatar for Christopher Schasse

Christopher Schasse

Owner & Lead Engineer, Rocketman Tech
Christopher has been managing Jamf Pro servers since 2015. He started on the Pro Services team and Jamf delivering Jumpstarts (now called Service Engagements) and in 2017 he started Rocketman Tech, with a mission to help companies succeed with Jamf. Since that time, he has helped... Read More →
avatar for Albert Koch

Albert Koch

Client Platform Engineering, Yelp
I am a Software Engineer working out of Alameda CA and love solving problems at scale and designing tools and processes to automate resolutions. I've worked at Yelp for 12 years supporting both Mac and Windows devices, and all the services and toolsets in between that keep them secure... Read More →
avatar for Carlos Hernandez

Carlos Hernandez

Client Platform Engineering, Yelp
I am Carlos Hernandez, aka HurricaneHrndz. I am a self-professed Tech Fanatic who loves to learn and share knowledge. What‚Äôs more, I have been fortunate to do so for over 20 years. For the last four, it has been as a Software Engineer with Yelp and its amazing CPE team who taught... Read More →
avatar for Patrick Blackmore

Patrick Blackmore

Director of Product & Development, Rocketman Tech
Patrick Blackmore is the Director of Product & Development at Rocketman Tech, where he leads the development of tools that streamline Jamf Pro workflows. With a focus on product strategy and user-driven solutions, he works closely with engineering teams to deliver efficient, scalable... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Scripting FUNdamentals for Mac admins
Tuesday July 15, 2025 9:00am - 4:30pm EDT
GUIs, menus, and buttons make computers do our bidding. But they’re not as powerful as a well-crafted script. Scripting is a fundamental skill for anyone managing a fleet of Macs.
With a hands-on approach and short exercises building on each other, we’ll:
– Unravel mysteries of the Terminal
– Decode strange symbols that hold enormous power
– Speak languages older than most of us
– Make ancient and powerful technology do our bidding
If you’ve ever wanting to start scripting, now is the time.

Any prerequisites: None needed.

Remember: You've already selected your workshop during registration. Adding this workshop to your sched agenda does not count.
Speakers
avatar for William Smith

William Smith

Technical Enablement Manager, Jamf
Bill is a Technical Enablement Manager with Jamf. He provides training, documentation, and support to other Jamfs, partners, certified engineers, and consultants who deliver in turn support for Jamf customers. He enjoys teaching and writing about technology and history‚ both digital... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Build a Command-line App with Swift
Tuesday July 15, 2025 9:00am - 4:30pm EDT
Let’s build a command-line application with Swift. You’ll need the latest version of macOS and Xcode.

Any prerequisites: Yes – its required
You must have a computer with the latest version of macOS, with the latest version of Xcode installed.

Remember: You've already selected your workshop during registration. Adding this workshop to your sched agenda does not count.
Speakers
avatar for Weldon Dodd

Weldon Dodd

Distinguished Solutions Engineer, Kandji
Weldon Dodd began his career running a campus Mac lab and NeXT lab at the University of California. He then went to wireless telecom just as digital networks and the Internet came to mobile. The next stage was automating large Apple deployments and running the Apple Authorized Training... Read More →
Tuesday July 15, 2025 9:00am - 4:30pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

12:00pm EDT

Lunch 🥪
Tuesday July 15, 2025 12:00pm - 1:15pm EDT
Lunch for all conference participants.
Tuesday July 15, 2025 12:00pm - 1:15pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:45pm EDT

Speaker's Meeting
Tuesday July 15, 2025 4:45pm - 5:15pm EDT
MacAdmins? Speakers ONLY
Meeting for MacAdmins' Speakers to meet the conference staff, get room orientation, and Q/A.
Tuesday July 15, 2025 4:45pm - 5:15pm EDT
Deans Hall 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

5:00pm EDT

Conference Opening and Dinner
Tuesday July 15, 2025 5:00pm - 7:45pm EDT
Kick off the conference with dinner and a great opportunity to network with colleagues, speakers, sponsors, and the conference staff.

Join us in Presidents Hall for dinner and opening remarks and special presentations. Later, enjoy dessert, games, and great conversation in the Penn Stater Courtyard. An on-site bar will be available and accepts both cash and card.
Tuesday July 15, 2025 5:00pm - 7:45pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
 
Wednesday, July 16
 

7:30am EDT

Breakfast 🍊🫖
Wednesday July 16, 2025 7:30am - 8:45am EDT
Breakfast for all conference participants.
Wednesday July 16, 2025 7:30am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

7:30am EDT

Conference Registration
Wednesday July 16, 2025 7:30am - 4:00pm EDT
Welcome to the MacAdmins Conference at Penn State! Once you are settled, come visit us at the registration desk to get your name badge and conference information.
Wednesday July 16, 2025 7:30am - 4:00pm EDT
Registration Desk I Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

8:20am EDT

Conference Welcome
Wednesday July 16, 2025 8:20am - 8:45am EDT
Welcome to Day Two! Morning updates from a member of the conference steering committee.
Wednesday July 16, 2025 8:20am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Navigating Mixed-Platform Classrooms in Higher Education: Challenges & Solutions
Wednesday July 16, 2025 9:00am - 10:15am EDT
Join us for a captivating workshop led by two History majors turned IT professionals, as they share their journey and provide an inside look at what it takes to manage nearly 300 classrooms.
Speakers
TA

Ted Akin

IT Support Specialist, Florida State University
Ted Akin has been part of the Classroom Support Group at Florida State University for the past eight years, serving as the team‚Äôs lead technician, supporting nearly 300 mixed-platform classrooms and over 800 computers. When not on the job, he enjoys spending time with his family... Read More →
ML

Martin Lippai

IT Support Specialist, Florida State University
Martin has been working at FSU for three years, before which he wore many other hats as a middle school teacher, Apple Store Genius Admin, and a few other things. He helps manage a fleet of about 350 Mac devices used in University Classrooms in both lab-style setups and as part of... Read More →
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

API and Data Basics
Wednesday July 16, 2025 9:00am - 10:15am EDT
APIs are fun and powerful! Have you ever wished you could have a way to “push that button a hundred times” or search the data in your management systems in ways that the built-in search just can’t do? APIs are a great way of doing this, and many of the systems you already use come with them built-in! The goal of this session is to give a very basic understanding of APIs, how they may be discovered and used, and some strategies for working with the data you may get back.
Speakers
avatar for Reid Blondell

Reid Blondell

Platform Engineer, Rochester Institute of Technology
I have always loved bending technology to my will. After a high school friend I met through our mutual abuse of Radio Shack computers got a Mac, my path was forever changed. I've been managing Macs in one way or another since System 6. I'm currently a Mac and Integration/Automation... Read More →
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

MDM and DDM 101
Wednesday July 16, 2025 9:00am - 10:15am EDT
This session discusses how mobile device management (MDM) and declarative device management (DDM) work to manage Apple devices.
Speakers
avatar for Rich Trouton

Rich Trouton

IT Technology Senior Consultant, Jamf
Rich Trouton has been doing Macintosh system and server administration for over twenty years and has supported Macs in a number of different environments, including education, government, research, and software development._x000D_ _x000D_ Rich has also written for Peachpit, Apress... Read More →
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

The State of Identity on Apple devices
Wednesday July 16, 2025 9:00am - 10:15am EDT
MAIDs that stand for "Managed Apple Accounts." Platform Single Sign-On that doesn't make changes to local user accounts. iOS... I mean, there's a lot of weird ways that your organization's identity ties into your organization's Apple fleet. We're gonna do a state of the union - iOS, macOS, Apple Accounts, single sign on extensions, visionOS(!?!), and even how ACME certificates fit into all of this.
Speakers
avatar for Sean Rabbitt

Sean Rabbitt

Sr. Consulting Engineer, Identity and Access Management, Jamf
Born a small human child, Sean has since gotten larger. These days he helps organizations succeed with Apple, consulting on how to manage and secure fleets of devices. He is often performing extreme social distancing traveling the country in an Airstream trailer with his husband of... Read More →
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Sponsor Session
Wednesday July 16, 2025 9:00am - 10:15am EDT
A 75 minute conference session by a conference sponsor

This is a template schedule, this is not the actual schedule for 2025
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Networking: The Play!
Wednesday July 16, 2025 9:00am - 10:15am EDT
Learn the fundamentals of networking by either being an observer or participant in a play that has people acting as the elements of an IP network. From ARP to VPN we will learn it all!
Speakers
avatar for Ben Greisler

Ben Greisler

Owner, Kadimac Corp.
Over a quarter century in the tech world building, fixing, writing, training and still always learning.
avatar for John Soward

John Soward

Research IT, Dataseam & University of Kentucky
John has been working in IT since 1988, spending most of it with Unix-like systems including NeXTSTEP and MacOS. He's worked in startups in the insurance, VR and film industry, and spent over 20 years in higher ed. He currently teaches computers science at the University of Kentucky... Read More →
Wednesday July 16, 2025 9:00am - 10:15am EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Toolbox  Fundamental

10:45am EDT

Career Management for Admins: creating your path
Wednesday July 16, 2025 10:45am - 12:00pm EDT
There are a lot of myths when it comes to managing a career as an admin, one of the biggest being "Good work is its own reward". That would be nice if it were true, but in reality, a successful career as an admin takes a lot of work as a thing unto itself. This session will help you learn the details about good career management.
Speakers
avatar for John Welch

John Welch

Lead Software Engineer, Honeywell
John's been a part of the Apple world for decades, focusing on automation, network monitoring, and badgering companies about their install experience. He's worked in multiple industries including: Higher Ed (Private & Public), Finance, Advertising/Marketing, Datacenters, City Government... Read More →
avatar for Nadyne Richmond

Nadyne Richmond

Design executive for global teams
Nadyne Richmond is an executive leading global organizations. With a focus on artificial intelligence, healthtech, and enterprise software, she has designed and delivered Mac and iOS applications from productivity software to electronic health records.
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Career  All Levels

10:45am EDT

Celebrating AutoPkg with a new Runner
Wednesday July 16, 2025 10:45am - 12:00pm EDT
The first official AutoPkg release was almost 12 years ago and the famed autopkg_tools.py was first released 8 years ago. I'm here to present a new runner to the landscape that is built from the ground up to support CI/CD pipelines, download caching, and it does it all faster than you thought possible.
Speakers
avatar for Scott Blake

Scott Blake

Senior Client Platform Engineer, Flywire
Scott is a longtime Apple Admin with over 20 years experience in IT. He is currently working for Flywire where he and the rest of the team manage a fleet of 1300 Apple devices across the globe. He spends most of his evenings enabling his kids to do great things in soccer, tennis... Read More →
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Apple School Manager and Apple Business Manager Best Practices
Wednesday July 16, 2025 10:45am - 12:00pm EDT
From enrolling to federation, this session will provide best practices for your Apple School/Business Manager setup
Speakers
AE

Apple Education

Apple Education, Apple
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, in Silicon Valley. It is best known for its consumer electronics, software, and services. Founded in 1976 as Apple Computer Company by Steve Jobs, Steve Wozniak and Ronald Wayne, the... Read More →
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

One PreStage to Rule Them All: Secure macOS Deployment with Power Automate
Wednesday July 16, 2025 10:45am - 12:00pm EDT
Learn how the University of Nebraska leverages Power Automate and Jamf Setup Manager to securely streamline macOS deployments. This process dynamically sets the device name, assigns the correct Jamf site, and applies risk classification, all while maintaining a single PreStage for the entire university. By using unique keys and API calls, this method ensures security without exposing credentials.
Speakers
avatar for Quinn Harouff

Quinn Harouff

Security Engineer, University of Nebraska
Quinn is an Endpoint Security Engineer at the University of Nebraska, specializing in macOS security and automation tools. Passionate about making complex systems more approachable, Quinn has presented at PSU MacAdmins and the Jamf Nation User Conference (JNUC). She thrives on helping... Read More →
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Basic Git for non-Programmers
Wednesday July 16, 2025 10:45am - 12:00pm EDT
Introduction to Git version control software. Learn basic concepts, common commands, GUI apps & command-line usage, important caveats, and interaction with common Git services (eg GitHub, GitLab, BitBucket)
Speakers
avatar for Chris Carr

Chris Carr

Infrastructure Engineer, Michigan Software Labs
Started in IT/HelpDesk, worked at the Apple Store, went back for a CS degree, got into mobile app development at a small company, then returned to IT/DevOps as the org grew (from 3 to 40+ folks).As a dept. of one there's a wide range of tasks including DevOps, IT/HelpDesk, AV, and... Read More →
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Sponsor Session - Workbrew
Wednesday July 16, 2025 10:45am - 12:00pm EDT
A conference session by a conference sponsor.  Additional details coming soon.
Wednesday July 16, 2025 10:45am - 12:00pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

12:00pm EDT

Lunch 🥪
Wednesday July 16, 2025 12:00pm - 12:30pm EDT
A meal

This is a template schedule, this is not the actual schedule for 2025
Wednesday July 16, 2025 12:00pm - 12:30pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

12:30pm EDT

Lunch and Visit our Sponsors
Wednesday July 16, 2025 12:30pm - 1:15pm EDT
Lunch for all conference participants. After lunch, visit our sponsors in the lobby!
Wednesday July 16, 2025 12:30pm - 1:15pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:30pm EDT

Leading from Wherever You Are
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
Whether you are striving to be a technical lead, project lead, staff engineer, or even a people leader, leading in Technology requires collaboration as well as technical experience. Regardless of role or title, the human element is critical in the technical work we do. This talk covers foundational technical leadership skills, such as breaking ambiguous work into clear technical direction, guiding colleagues and users through technical change, building out initiative proposals, and more.
Speakers
avatar for Meghan Gillet

Meghan Gillet

Technology Manager, Walt Disney Animation Studios
Meghan has worked for the Walt Disney Animation Studios for nearly 16 years. Throughout her career, she has led technical work from multiple different roles. She has been involved with leading Disney Animation through macOS change for over a decade and currently manages the team responsible... Read More →
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Career  All Levels

1:30pm EDT

macOS 16: What You Need To Know
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
Need the lowdown on what's up with the latest version of macOS? This session will be your guide into the new features and changes coming in macOS 16, and how they'll affect you and your users, and what you can do to prepare!
Speakers
avatar for Robert Hammen

Robert Hammen

Principal Mac Engineer
As a former IT manager, consultant, Apple Certified System Administrator, and Apple Certified Trainer, I've been managing Macs since before the days of OS X. After 5 years managing the tens of thousands of Apple devices at SpaceX, sending 58 iPads to orbit with astronauts and cosmonauts... Read More →
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:30pm EDT

Achieving End-to-End Phishing-Resistance with Entra ID Passkeys and Platform SSO
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
Learn best practices, tips, and tricks for deploying strong, phishing-resistant authentication methods for iOS and macOS users. This session will cover the threats presented by remote phishing attacks and Microsoft's guidance for organizations to protect themselves from these threats. Guidance will include information on passkeys and Platform SSO deployment using Entra ID.
Speakers
avatar for Michael Epping

Michael Epping

Senior Product Manager
Michael Epping is a Senior Product Manager in the Entra ID Customer Experience team at Microsoft. As part of the customer experience team and his role is to accelerate the adoption of Identity features from Microsoft across enterprise customers. He's spoken at various industry events... Read More →
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:30pm EDT

swiftDialog for Overworked Mac Admins
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
You've used swiftDialog-based projects like Nudge, or erase-install, or Setup-Your-Mac. You'd like to use similar notification or action windows for your user-facing scripts, and you have no idea where to start! Come and see my approach to using swiftDialog for my scripts, as a person with no particular scripting expertise. Beginner and intermediate admins should get something useful here; advanced scripters, probably not.
Speakers
avatar for Beth Johnson

Beth Johnson

Endpoint Architect & Desktop Systems Administrator, Cat Herder
I came to tech support and computer administration after a career as a postpartum doula and childbirth educator. (When you think about it, they're not that different.) Now I work in higher education, where I architect our workstation management, as well as administer the applications... Read More →
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:30pm EDT

Sponsor Session - Alectrona LLC
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
A conference session by a conference sponsor.  Additional details coming soon.
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:30pm EDT

Effective Troubleshooting and Bug Reporting
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
This year we will journey into the exciting yet thankless world of bug reporting, and how best to fine tune your troubleshooting skills to ensure your fleet of Macs will continue running smoothly in the face of constant platform change.
Speakers
avatar for Joseph Chilcote

Joseph Chilcote

Client Platform Engineer, Meta
Joe manages Macs at a large tech company, and is based in Seattle.
Wednesday July 16, 2025 1:30pm - 2:45pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

3:15pm EDT

Navigating LGBT Challenges and Building Support in IT
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
This panel will explore the unique challenges faced by LGBT professionals in the IT industry and highlight strategies for fostering inclusivity, resilience, and professional growth. Panelists will discuss workplace dynamics, representation, mental health, and overcoming biases, while sharing personal experiences and actionable insights. The session aims to spark dialogue, promote allyship, and encourage concrete steps toward a more inclusive IT environment.
Speakers
LR

Louise Radifera

macLemur
Louise entered the world of geekdom after seeing her first tech movie where she watched HAL refuse to open the pod bay doors and then seeing the ‚Äúold‚Äù Duotronic computers not only work, but provide answers by voice on starships on TV. She has been fascinated by computers... Read More →
avatar for Joshua Smith

Joshua Smith

Senior Director, Team Member Technology eXperience, Global Payments
I lead a globally diverse team focused on modernizing the tech experience - from streamlining device management to improving support and security. We're all about reducing noise, automating the boring stuff, and making life easier for our internal team members. I care deeply about... Read More →
avatar for Sabrina Coy

Sabrina Coy

Mac Admins Co-founder/Former MAF Chair Emeritus
Sabrina co-founded the Mac Admins Slack community, and was a founding board member of the Mac Admins Foundation. She has ~20 years experience in IT and adjacent roles, with a focus on making tech approachable. Sabrina came out as a transgender woman at 41, and owes a debt of gratitude... Read More →
avatar for Becky Scott

Becky Scott

Community advocate & MAF board member
Becky is a Board Member-at-Large of the Mac Admins Foundation. She also volunteers on the board of the Association of IT Professionals - RTP in the Raleigh / Durham area of North Carolina.
avatar for Leon Chung

Leon Chung

Client Platform Engineer
Joined Mac admins back in IRC days managing a small fleet of Macs, now managing mostly Windows and memes.
avatar for John Eberle

John Eberle

Tuxudo
A native of the Pittsburgh area and graduate of Penn State. Currently a Mac admin at a non-profit in the Pittsburgh area web apps, fixing hardware of all kinds, and supporting everything IT.
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Career  All Levels

3:15pm EDT

Master Macs with Intune (a sequel to Managing Macs with Intune)
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
As a follow-up to last year’s introduction on Managing Macs with Intune, join us to review new updates from Intune, new third-party tools, and how to successfully manage Macs in Intune. Microsoft Intune continues to be the hot topic for managing Macs due to cost savings, a single pane of glass, as well as its overall improvements as an MDM to manage Macs.
Speakers
avatar for Andrew Myers

Andrew Myers

Client Platform Engineer, Alectrona
Andrew is a seasoned Mac Admin working within multiple MDMs, open-sourced MacAdmin tools, and just getting Macs into organizations. Before Alectrona, worked in higher education for over 10+ years.
avatar for Sam Gibbs

Sam Gibbs

Client Platform Engineer, Alectrona
Sam is an Apple Client Platform Engineer at Alectrona, providing Mac and Jamf support for clients and partners. Prior to joining Alectrona, Sam spent 10+ years wrangling Macs in higher ed.
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

3:15pm EDT

Create AutoPkg recipes for Mac/Win/Linux from scratch
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
Learn how to create AutoPkg recipes for MacOS, Windows, and Linux from scratch. AutoPkg can be used to automate the distribution of software updates from vendor websites to your distribution tool of choice, saving many hours a week. It is recommended to be comfortable on the command line, but previous knowledge of AutoPkg is not strictly required. AutoPkg itself is written in Python, but writing python code is not required to write recipes.
Speakers
avatar for James Stewart

James Stewart

DevOps Automation Lead, BigFix
Systems Administrator, Software Developer, BigFix Expert
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

3:15pm EDT

Apple Security Overview
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
Overview discussion of security technologies implemented in Apple's platforms and devices
Speakers
AE

Apple Education

Apple Education, Apple
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, in Silicon Valley. It is best known for its consumer electronics, software, and services. Founded in 1976 as Apple Computer Company by Steve Jobs, Steve Wozniak and Ronald Wayne, the... Read More →
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

3:15pm EDT

Sponsor Session - Risotto
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
A conference session by a conference sponsor.  Additional details coming soon.
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

3:15pm EDT

Maximizing macOS: EVEN MORE Insider Tips for Efficient Mac Administration
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
Have you ever watched a conference presenter or YouTube tutorial about a topic, but while the presenter is talking, you notice them do some keyboard shortcut magic to complete a task that normally takes you 3 times as many steps? In this session, we hope to teach you some of those shortcuts, tools, tips, and tricks to help you be a more efficient Mac Admin.
Speakers
avatar for Dennis Wurster

Dennis Wurster

Associate Director of Computing, Eastman School of Music - University of Rochester
Dennis provides Apple-focused expertise in his role as Associate Director of Computing at Eastman School of Music. He has written for technology journals and presented at several conferences. Away from the keyboard, Dennis enjoys cycling, automotive technology, and travel.
Wednesday July 16, 2025 3:15pm - 4:30pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Toolbox  All Levels

5:00pm EDT

Admins in the Outfield
Wednesday July 16, 2025 5:00pm - 8:00pm EDT
“We Are” taking the MacAdmins Conference to the ballgame.

Join us at Medlar’s Field for a “ballpark” themed all-you-can-eat picnic dinner and a night to remember. Play the field and network with fellow MacAdmins while watching the State College Spikestake on the West Virginia Black Bears.

We’ll have our own private picnic area, and each attendee will be provided a ticket for a seat in the stands to enjoy the game. If so inspired, partake in half off draft beers at all cash bars throughout the ballpark. As always, this is a family friendly event. “Ike’s Kid Zone” will be open and free for all of our “mini” MacAdmins.

Bussing between the Penn Stater, The Penn State Berkey Creamery, Downtown State College, and Medlar’s Field will be provided. Parking is available in the Jordan East/Lot 44 for $5 per car.
Wednesday July 16, 2025 5:00pm - 8:00pm EDT
TBA
 
Thursday, July 17
 

7:30am EDT

Breakfast 🥞 🥛
Thursday July 17, 2025 7:30am - 8:45am EDT
Breakfast for all conference participants.
Thursday July 17, 2025 7:30am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

7:30am EDT

Conference Registration
Thursday July 17, 2025 7:30am - 4:00pm EDT
Welcome to the MacAdmins Conference at Penn State! Once you are settled, come visit us at the registration desk to get your name badge and conference information.
Thursday July 17, 2025 7:30am - 4:00pm EDT
Registration Desk I Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Just Another JAMF Dashboard - Stay Organized & Keep Stakeholders In the Loop
Thursday July 17, 2025 9:00am - 9:45am EDT
I was tasked with deploying JAMF for our Loaner Fleet as an initial proof of concept before a wider staff enrollment. I created this dashboard to keep myself organized during planning, development and launch phases. This quickly became an indispensable tool for my workflows and an efficient way to share the current state of the environment, both with my own team and other stakeholders. I will explain its features, give a live demo, and will provide a free link to a template for public use.
Speakers
avatar for Marc Helou

Marc Helou

Workstation & AV Support Engineer II, Computing Sciences Area, Lawrence Berkeley National Laboratory
I'm a hardware technician and systems administrator with over 14 years experience working in IT. My experience spans across a variety of industries including retail, educational, design & advertising, tech start-up, fin-tech, venture capital, medical, and governmental organizations... Read More →
Thursday July 17, 2025 9:00am - 9:45am EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Making Macs Feel Like Macs: User-Centric IT Management
Thursday July 17, 2025 9:00am - 9:45am EDT
The session should progress by highlighting our 10,000-foot journey to modernization in our environment. Where we've added automation, we've also added user interactions. We were looking to strike a balance in Mac management for devices used by developers. Specifically we've like to highlight our use of Swift Dialog as our primary user-interaction tool.
Speakers
avatar for Nakib Mashrur

Nakib Mashrur

MacOS Systems Engineer
I am junior admin/engineer beginning my journey with Mac Platform Engineering. Learning how to navigate the space, but infinitely curious.
Thursday July 17, 2025 9:00am - 9:45am EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

From Mac to Windows: Expanding AutoPkg’s Reach
Thursday July 17, 2025 9:00am - 9:45am EDT
Cloud powered sorcery unifies macOS and Windows package distribution with Autopkg
Speakers
avatar for Shoolin Saini

Shoolin Saini

Software Engineer for CPE, Yelp
I'm a Software Engineer on the Client Platform Engineering (CPE) team at Yelp, where I build reliable, scalable platform solutions with a focus on Windows systems. My journey began in the VFX industry, where I developed a strong foundation in infrastructure and systems architecture... Read More →
avatar for Michael Kearns

Michael Kearns

Client Platform Engineering, Systems Engineer, Yelp
I'm a native Washingtonian who still lives in the city and has been working at Yelp for the past 7 years. Outside of work I love to read long science fiction novels, go on hikes, visit national parks, and take our two miniature longhaired Dachshunds on as long of walks as they pe... Read More →
avatar for Albert Koch

Albert Koch

Client Platform Engineering, Yelp
I am a Software Engineer working out of Alameda CA and love solving problems at scale and designing tools and processes to automate resolutions. I've worked at Yelp for 12 years supporting both Mac and Windows devices, and all the services and toolsets in between that keep them secure... Read More →
Thursday July 17, 2025 9:00am - 9:45am EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Dynamically Scaling macOS: How, When, and Why
Thursday July 17, 2025 9:00am - 9:45am EDT
Dive into what it takes to get access to a Mac from anywhere at any time. Learn the differences between physical, virtual, and cloud Macs like Amazon EC2 Mac, how to best manage them with tools like Jamf, Kandji, or Addigy, and how to access remotely with apps like HP Anyware and Citrix VDA. Learn best practices around automation to dynamically scale your macOS fleet, integrating directly into development pipelines to seamlessly build, test, sign, and publish Apple apps.
Speakers
avatar for Dave Siederer

Dave Siederer

Specialist Solutions Architect, EC2 Mac, AWS
Dave Siederer has been a force in the Apple world for over two decades. These days, he's with AWS, specializing in Amazon's EC2 Mac instances. Prior to that, he led SHI's Apple technical practice for 12 years, creating ZeroTouch to automate iOS deployment. Dave lives in Central NJ... Read More →
Thursday July 17, 2025 9:00am - 9:45am EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

Working with Platform SSO
Thursday July 17, 2025 10:00am - 11:00am EDT
Platform SSO is still in Public Preview, but it’s working great in real-world scenarios. Regardless of the MDM solution, the Profile works the same way: it makes it easy for users to sign in, change their password, or even start using Passkeys.
Speakers
avatar for Christopher Scalise

Christopher Scalise

ReSources, Mac Systems Administrator, PublicisGroupe
I've been a Systems Administrator for over ten years, working in both Higher Education and Business. I've also worked at Apple Inc as a Lead Genius at multiple Apple Retail Stores for almost 10 years. I have a Degree in Photography, and spent 9 years as an Editorial Photographer and... Read More →
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

Understanding Compliance Benchmarks
Thursday July 17, 2025 10:00am - 11:00am EDT
Compliance Benchmarks in Jamf Pro – the game-changer for security and compliance! Effortlessly define, audit, and enforce compliance standards across iOS, iPadOS, and macOS, ensuring your organization stays secure and aligned with industry best practices—all with the power and simplicity of Jamf Pro.
Speakers
avatar for Tyler Aird

Tyler Aird

Senior Customer Success Engineer @ Jamf, Jamf
Tyler, a Senior Customer Success Engineer at Jamf, has a deep passion for technology and security. With five years at Jamf‚ including two in Technical Support‚ he's a subject matter expert in Jamf Security Cloud, Jamf Protect, and Jamf Executive Threat Protection. He plays a key... Read More →
avatar for Hector Alcala

Hector Alcala

Senior Professional Services Engineer, JAMF
Hector has 15+ years of experience in Apple software, hardware, and device management, supporting organizations, schools, and government entities. Before joining Jamf, he was a partner delivering professional services and teaching Jamf courses. He has collaborated with Apple as a... Read More →
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

Virtualization in IT and Education: Latest and Best Practices
Thursday July 17, 2025 10:00am - 11:00am EDT
How to enable employees and students with different OS on Mac devices while maintaining security and compliance. This session will cover the latest advancements in deployment and management of virtual machines on Mac devices at scale in both educational and corporate environments.
Speakers
avatar for Luba Kulakova

Luba Kulakova

Senior Product Manager, Parallels Desktop B2B segment
Liubov leads the B2B segment for the Parallels Desktop. She works closely with Mac admins in corporate and educational sectors to understand their challenges and improve VM management at scale. With over six years of experience in managing virtualization products, Liubov combines... Read More →
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

Accessibility is For Everyone
Thursday July 17, 2025 10:00am - 11:00am EDT
Accessibility tools are for everyone. This session will explore some of the more hidden tools and accessibility options in Apple's operating systems -- macOS, iPadOS/iPhoneOS, and VisionOS.
Speakers
avatar for Damien Barrett

Damien Barrett

Mac Platform Engineer, F500 Company
Damien has been supporting Macs for more than 25 years in corporate, small business, and education environments. He currently works as the Apple Platform expert at at Fortune 500 company.
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

The path to Staff Engineer and beyond - staying on the IC train
Thursday July 17, 2025 10:00am - 11:00am EDT
From the early steps that set me onto this path, to the challenges of mentorship and leadership roles, I'll discuss what it means to thrive as an Individual Contributor (IC) in a world that often pushes for management. This talk will not only reflect on my personal experiences but also provide insights and strategies for engineers who aspire to make a meaningful impact while staying true to their technical passions.
Speakers
avatar for Graham Gilbert

Graham Gilbert

Senior Tech Lead Manager, Airbnb
Graham has released numerous open source tool over the years, is a board member of the Mac Admins Open Source non-profit, and is the co-founder of the Mac Admins Foundation Mentorship Program.Graham is passionate about, and (very occasionally) writes at grahamgilbert.com on the subjects... Read More →
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:00am EDT

Sponsor Session - Console
Thursday July 17, 2025 10:00am - 11:00am EDT
A conference session by a conference sponsor.  Additional details coming soon.
Thursday July 17, 2025 10:00am - 11:00am EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

11:15am EDT

Bring Your Own IdP to ABM
Thursday July 17, 2025 11:15am - 12:00pm EDT
Apple recently added a feature in Apple Business Manager (ABM) that allows you to federate with a custom IdP in addition to previously available Microsoft Entra ID and Google Workspace options. We will walk through everything in the process including initial planning & discovery, custom IdP configuration, security considerations, migrating mission critical services like developer accounts & APNs, reclaiming accounts, and living with Managed Apple Accounts (MAAs) in 2025.
Speakers
avatar for Nicholas Larson

Nicholas Larson

Sr. Client Platform Engineer, Okta
Nick has managed hundreds of thousands of endpoints across macOS, iOS, and Windows over the past 12 years. He has a passion for building solutions that are security-forward while also keeping the end user experience front of mind and reducing friction. In his free time, he enjoys... Read More →
Thursday July 17, 2025 11:15am - 12:00pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

11:15am EDT

Why I chose to speak
Thursday July 17, 2025 11:15am - 12:00pm EDT
I decided to submit my first conference proposal right after last year’s PSU MacAdmins—but not because I felt ready. In fact, I have severe imposter syndrome, especially compared to those managing thousands of devices. But after attending, I realized I knew more than I thought. This session is about why I forced myself to do this, why it still terrifies me, and why you should consider it, too.
Speakers
GS

Goetch Stone

Director of IT
Goetch Stone serves as the Director of IT at Saybrook Home, a premier furniture retailer in Connecticut. With over 20 years of experience in IT, he began his career at a Managed Service Provider (MSP) and was an Apple Product Professional back when Apple had an actual reseller program... Read More →
Thursday July 17, 2025 11:15am - 12:00pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

11:15am EDT

AppleScript In All the Wrong Places
Thursday July 17, 2025 11:15am - 12:00pm EDT
So, I use AppleScript. Probably overuse it, to be honest. And, likely, I use it wrong. To me, it's like a Swiss Army hammer that can clobber any situation that needs automation. I'll share my journey from making a button to detecting them in the UI. Come hear about how I love and misuse this weird, old language, integrating all sorts of other code and API calls into my scripts, and the (hopefully well-commented) trail I've left through my career.
Speakers
avatar for Dave Siederer

Dave Siederer

Specialist Solutions Architect, EC2 Mac, AWS
Dave Siederer has been a force in the Apple world for over two decades. These days, he's with AWS, specializing in Amazon's EC2 Mac instances. Prior to that, he led SHI's Apple technical practice for 12 years, creating ZeroTouch to automate iOS deployment. Dave lives in Central NJ... Read More →
Thursday July 17, 2025 11:15am - 12:00pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

11:15am EDT

MDM Migration Demystified: Best Practices for macOS Admins
Thursday July 17, 2025 11:15am - 12:00pm EDT
A practical guide to navigating MDM migrations from planning to execution—actionable insights for migrating macOS fleets of any size, with minimal disruption and maximum control.
Speakers
avatar for Kevin M. Cox

Kevin M. Cox

Manager, Client Platform Engineering, DoorDash
Kevin is the Client Platforming Engineering Manager at DoorDash where he leads a team managing tens of thousands of devices globally.
Thursday July 17, 2025 11:15am - 12:00pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

11:15am EDT

WiFi troubleshooting from your Mac
Thursday July 17, 2025 11:15am - 12:00pm EDT
In this hands-on session, discover how to diagnose and resolve common wireless issues using tools like WiFi Explorer, Airtool, and Wireshark. You’ll leave empowered to confidently diagnose common wireless issues even if you are a beginner.
Speakers
avatar for Jeff Forrest

Jeff Forrest

IT Director, New Life Church, Colorado Springs
With over 25 years of IT experience in large Fortune 500 companies as well as non-profits, Jeff Forrest has brought solutions and education to clients in a way that is easy to understand. Jeff fell in love with with a G4 Macintosh because he could edit video and also administer an... Read More →
Thursday July 17, 2025 11:15am - 12:00pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Toolbox  Intermediate

12:00pm EDT

Lunch and Sponsor Drawings
Thursday July 17, 2025 12:00pm - 12:30pm EDT
Lunch for all conference participants.

At 12:15, we will hold sponsor drawings!
*The winner of your drawing does not need to be present to receive their gift. If the winner is not present, it will be the sponsor's responsibility to ship the item to the winner.
Thursday July 17, 2025 12:00pm - 12:30pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

12:30pm EDT

Lunch and Visit our Sponsors
Thursday July 17, 2025 12:30pm - 1:15pm EDT
Lunch for all conference participants. After lunch, visit our sponsors in the lobby!
Thursday July 17, 2025 12:30pm - 1:15pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:15pm EDT

We're Wired Differently! How to talk about your neurodiversity with your employer and co workers
Thursday July 17, 2025 1:15pm - 2:30pm EDT
Is your brain wired differently? Those of us with neurodiversity (ADHD, ASD) think in ways that neurotypicals don't always understand. In this presentation I will cover some ways to address your manager/co workers and how they can help you help themselves. This will be an open discussion and is designed for those with neurodivergence and those that work with them.
Speakers
avatar for Roger Herling

Roger Herling

Apple/Jamf End User Computing Engineer, McGraw Hill
I have been working in IT for more than 20 years with over 15 years dedicated to managing Apple devices in both corporate and educational settings. I am also neurodivergent (ADHD) and have a passion for promoting acceptance and inclusion for those of us who think differently.
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Career  All Levels

1:15pm EDT

The Day After - Post-Installation Visibility Through Scripting
Thursday July 17, 2025 1:15pm - 2:30pm EDT
Managing an application is more than just installation and patching. Let's look at common ways to track, diagnose, and learn about the status of apps you've deployed. We're proud of you for pushing that app to the fleet, but don't forget that you're responsible for what you deployed yesterday.
Speakers
avatar for Ross Matsuda

Ross Matsuda

Apple Systems Engineer, Ntiva
Ross Matsuda is an Apple Systems Engineer in the MSP space, where he manages a fleet of thousands of Apple devices across hundreds of organizations in dozens of industries. He also authors a technology blog focusing on the Apple platform, Sudoade. He has worked in the Apple ecosystem... Read More →
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:15pm EDT

Mac malware and the problems of Mac "Vista"
Thursday July 17, 2025 1:15pm - 2:30pm EDT
Learn about the current state of Mac malware, and about how the Windows Vista-like behavior of modern macOS can actually hurt your security. Also learn how to navigate the convoluted process of deploying security software with the fewest hassles.
Speakers
avatar for Thomas Reed

Thomas Reed

Staff Product Manager for Mac EDR, Huntress
Thomas has been working in Mac security for more than a decade, and had a Mac before it was cool to have a Mac. He's also a very serious amateur photographer, specializing mostly in wildlife.
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:15pm EDT

AutoAutoPkg - Manage your AutoPkg with GitHub Actions
Thursday July 17, 2025 1:15pm - 2:30pm EDT
Have you ever wanted to run AutoPkg in GitHub? Well, this is the session for you! We’ll go through the basics of GitHub Actions, we’ll use Jon Crain’s Autopkg_tools.py to run AutoPkg, and Gusto’s autopromote to promote items through our Munki repo. If that sounds fun to you, you’re at the right conference, and this is the right session for you!
Speakers
avatar for Adam Anklewicz

Adam Anklewicz

Manager, IT Endpoint Engineering, Thumbtack
Adam is part of the IT team at Thumbtack. He's manages a fleet of macOS, Chrome OS, Windows, and Linux devices. Adam helps organize meetups for Toronto Mac Admins. He lives and works in Whitestone, Ontario with his wife and cat.
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:15pm EDT

Embark on the Remote Support Adventure
Thursday July 17, 2025 1:15pm - 2:30pm EDT
In this session, Charles will facilitate a turn-based role playing game in which the audience pools their wits and experience to solve the fiendish puzzles of Remote Mac Support. Players (that's you!) will take turns attempting to slay increasingly terrifying troubleshooting tasks. Join your companions in a maze of twisty passages, all alike. Can the User be trusted? Will you be eaten by a Grue? Do fabulous riches* or humiliating defeat lurk just around the corner? * not actual riches
Speakers
avatar for Charles Mangin

Charles Mangin

Bash scripts in a trenchcoat
Charles Mangin enjoys setting up camp at the intersection where divergent disciplines meet: Analog and digital, creative and analytical, the old and the new. He‚Äôs been working with Macs for over three decades, having transitioned into IT by way of graphic design and web development... Read More →
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

1:15pm EDT

Sponsor Session 🎁 📎
Thursday July 17, 2025 1:15pm - 2:30pm EDT
A 75 minute conference session by a conference sponsor

This is a template schedule, this is not the actual schedule for 2025
Thursday July 17, 2025 1:15pm - 2:30pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

2:50pm EDT

Wouldn’t it be great if you could refresh a mobile device… in a single tap?
Thursday July 17, 2025 2:50pm - 3:50pm EDT
Wouldn’t it be great if you could refresh a mobile device… in a single tap?
Speakers
avatar for Adam Derrick

Adam Derrick

Apple macOS and iOS Professional, Jamf
Hi there! I started using a Mac while in school back in the early 90s. I have always had an interest in Apple devices since. Currently I am a solutions engineer focused on Healthcare and Life Sciences at Jamf! I've spent the last 15 years wearing many hats supporting Apple devices... Read More →
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

2:50pm EDT

Want to advance your IT career but not sure where to start or how to push forward?
Thursday July 17, 2025 2:50pm - 3:50pm EDT
Ready to stop coasting and start climbing? This no-fluff, high-impact session with entrepreneur and coach Justin Esgar will challenge you to get real about your IT career. Bring your questions, drop the excuses, and get honest, actionable advice. If you're serious about growth and ready to do the work, this is where it starts.
Speakers
avatar for Justin Esgar

Justin Esgar

 IT Rockstar | Apple Consultant | Entrepreneur | Author | Podcast Host | Designer | All around good guy., Virtua Consulting Group
Justin Esgar, a savvy entrepreneur and University of Rhode Island alumnus, boasts 20 years in technology. He's the brain behind Virtua Consulting and Virtua Computers, a leading Apple-certified consultancy. His firm excels in devising tech solutions for small businesses and nonprofits... Read More →
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

2:50pm EDT

S.U.P.E.R.M.A.N. Optimizes the macOS Update Experience
Thursday July 17, 2025 2:50pm - 3:50pm EDT
S.U.P.E.R.M.A.N. (or just super) is an open-source script that provides administrators with a comprehensive solution to encourage and enforce macOS minor updates, macOS major upgrades, Jamf Pro Policies, or enforced system restarts. This session will demonstrate how to best leverage the super workflow to keep your Mac fleet up to date.
Speakers
avatar for Kevin White

Kevin White

Macjutsu
Kevin M. White has dedicated his career to mastering Apple technologies so he can share them with the world. Through his company, Macjutsu, Kevin provides professional consulting for Apple's education and enterprise customers. Kevin also develops open source software focusing on automation... Read More →
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

2:50pm EDT

Sponsor Session 📝 🗂️
Thursday July 17, 2025 2:50pm - 3:50pm EDT
A 75 minute conference session by a conference sponsor

This is a template schedule, this is not the actual schedule for 2025
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

2:50pm EDT

Documentation: A love letter to future you
Thursday July 17, 2025 2:50pm - 3:50pm EDT
Dear Future Me, I promise to stop leaving you cryptic notes and forgotten wikis. No more digging through old Slack threads or deciphering scripts named fix_this_maybe.sh. Today, I commit to writing clear, versioned, and useful documentation—because you deserve better. Join me for a journey through BBEdit, wikis, Zendesk, and GitHub as we learn to document with love, not regret. Yours faithfully, Past You
Speakers
avatar for Jack-Daniyel Strong

Jack-Daniyel Strong

Lead IT Systems Engineer, Fleet
For over 25 years, JD has worn many hats as a Mac Admin, Consultant, Apple Authorized Reseller & Service Provider, MSP, technical writer, and co-host of the MacDevOps podcast.
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Toolbox  All Levels

2:50pm EDT

Clavis Arcana Māla: Configuration profile concepts
Thursday July 17, 2025 2:50pm - 3:50pm EDT
The Hidden Keys to Apple: Basics, less common incantations, and quirks of configuration profiles.
Speakers
JS

Joshua See

Campus Technology Support Professional, University of Wisconsin - River Falls.
I've been doing care and feeding of macOS and iOS for the University of Wisconsin - River Falls since 2003.
Thursday July 17, 2025 2:50pm - 3:50pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:15pm EDT

A Brief History of Password Syncing
Thursday July 17, 2025 4:15pm - 5:15pm EDT
A look at the history and evolution of centralized accounts and password syncing, starting with NIS and NetInfo, moving to LDAP and Active Directory, passing through Mobile Accounts, continuing with cloud identity providers, and winding up with Apple's PlatformSSO. Along the way we'll encounter problems, solutions, and tradeoffs. We'll look at tools from both Apple and third-parties to help with some of this.
Speakers
avatar for Greg Neagle

Greg Neagle

Staff Systems Engineer, Walt Disney Animation Studios
Greg has been deploying and managing macOS machines for over two decades at Walt Disney Animation Studios, a studio with a long history of family entertainment reaching back to "Snow White and the Seven Dwarfs" and forward to our latest film, "Moana 2". Greg is the creator and lead... Read More →
Thursday July 17, 2025 4:15pm - 5:15pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:15pm EDT

Rocketman Command Center: A Utility for Jamf Pro
Thursday July 17, 2025 4:15pm - 5:15pm EDT
Discover how Rocketman Command Center (RCC) transforms Jamf Pro macOS management by consolidating best practices and automating common Jamf Pro workflows into one free, modular toolkit.
Speakers
avatar for Christopher Schasse

Christopher Schasse

Owner & Lead Engineer, Rocketman Tech
Christopher has been managing Jamf Pro servers since 2015. He started on the Pro Services team and Jamf delivering Jumpstarts (now called Service Engagements) and in 2017 he started Rocketman Tech, with a mission to help companies succeed with Jamf. Since that time, he has helped... Read More →
avatar for Patrick Blackmore

Patrick Blackmore

Director of Product & Development, Rocketman Tech
Patrick Blackmore is the Director of Product & Development at Rocketman Tech, where he leads the development of tools that streamline Jamf Pro workflows. With a focus on product strategy and user-driven solutions, he works closely with engineering teams to deliver efficient, scalable... Read More →
Thursday July 17, 2025 4:15pm - 5:15pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:15pm EDT

You are Here - and How to Get to There!
Thursday July 17, 2025 4:15pm - 5:15pm EDT
Just starting out in IT and don't know where to turn? Hear from somebody who has been in your shoes and learn about the tools, resources, and lingo to help get you started as a new Mac Admin!
Speakers
avatar for Mark Laslo

Mark Laslo

Senior IT Director, (add)ventures
Mark is an experienced IT leader who enjoys connecting people and technology. Day to day he oversees a lean IT team responsible for all IT operations at a large New England based advertising agency, _x000D_ _x000D_ Before stepping into IT full time, Mark honed his technical skills... Read More →
Thursday July 17, 2025 4:15pm - 5:15pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:15pm EDT

Managing macOS with Intune and Lessons Learned
Thursday July 17, 2025 4:15pm - 5:15pm EDT
This session will cover how to manage Macs using Intune and share valuable lessons learned from working with customers. Topics will include enrollment, policy assignment, configuration, apps, and scripts.
Speakers
avatar for Chris Kunze

Chris Kunze

CAT PM - Intune, Microsoft
Chris's first laptop was a PowerBook 520, purchased in 1994 for $2,270. While he has not always used a mac, he has recently been involved in managing macs with Intune, helping customers manage their devices and collecting feedback on the experience. Chris has worked for Microsoft... Read More →
Thursday July 17, 2025 4:15pm - 5:15pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

4:15pm EDT

Sponsor Session - Mac Admins Foundation
Thursday July 17, 2025 4:15pm - 5:15pm EDT
A conference session by a conference sponsor.  Additional details coming soon.
Thursday July 17, 2025 4:15pm - 5:15pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

5:30pm EDT

Wrap up MacAdmins with a little evening fun
Thursday July 17, 2025 5:30pm - 6:45pm EDT
Join us for a delightful evening as we wrap up the MacAdmins Conference with a touch of fun! Enjoy a delicious dinner before diving into some community events.

Events will be announced at a later date.
Thursday July 17, 2025 5:30pm - 6:45pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
 
Friday, July 18
 

7:30am EDT

Breakfast 🥐
Friday July 18, 2025 7:30am - 8:45am EDT
Breakfast for all conference participants.
Friday July 18, 2025 7:30am - 8:45am EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

8:00am EDT

Conference Registration
Friday July 18, 2025 8:00am - 11:00am EDT
Got a question?  Come visit us at the registration desk for conference information.
Friday July 18, 2025 8:00am - 11:00am EDT
Registration Desk I Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Deep Dive Into Declarative OS Updates and Upgrades
Friday July 18, 2025 9:00am - 10:15am EDT
Dive deep into the logging, MDM commands, and Declarations for OS Updates on Apple devices. Learn how they are initiated and run via MDM commands, and now Declarations. Know the details of Enforcement Specific and the now Global Settings Declarations. Decipher the new Machine Learning for updates introduced at WWDC 2024. Decode the logging and Declarations device side, and how regardless of MDM vendor they act. Leave knowing you can use OS Updates fully and provide feedback to Apple and MDMs.
Speakers
avatar for Bryce Carlson

Bryce Carlson

Senior Product Manager, Addigy
After my family's iMac G4 in 2002 changed the course of my life to focus on Mac management I have worked for K-12 and Higher Education organizations in macOS and iOS deployment, and evolved that into directly working in the MDM sector. First, at Jamf in 2016 and now Addigy since... Read More →
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Homebrew: How to Unite Developers, IT Administrators, and Security Professionals
Friday July 18, 2025 9:00am - 10:15am EDT
Join Workbrew's Brandon Valentine, a long-time Homebrew devotee and contributor, as he shows off the #1 Mac App Store for developers from the perspective of an IT admin. We'll discuss the fundamentals of Homebrew, and how embracing it can become an asset to IT and security - not a liability. It's already helping your developers be productive, but there are some surprising ways it can help your overall fleet management story beyond the developer community.
Speakers
avatar for Brandon Valentine

Brandon Valentine

Technical Account Manager, Workbrew
Brandon Valentine began his career in 2000 as a systems administrator managing large-scale fleets, quickly becoming an active contributor to open source package managers. Over the years, he expanded his expertise to include Ruby development, consulting, and professional sales. A devoted... Read More →
avatar for John Britton

John Britton

Co-Founder & CEO, Workbrew
John Britton is a developer, entrepreneur, and investor. As Co-Founder & CEO of Workbrew he‚Äôs on a mission to improve the way software is deployed and managed at organizations. He is an industry-leading expert in the realms of open source and developer-tools go-to market, and... Read More →
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Zen and the Art of MacAdmin Mental Maintenance
Friday July 18, 2025 9:00am - 10:15am EDT
Behold your guide to achieving zen as a Mac admin. Two long-time community members share their tips and tricks and discuss job change, imposter syndrome, managing job stress, navigating performance reviews, and more! Learn to juggle fewer plates and dodge fewer flaming chainsaws. It’s dangerous to go alone. Take this!
Speakers
avatar for Robert Hammen

Robert Hammen

Principal Mac Engineer
As a former IT manager, consultant, Apple Certified System Administrator, and Apple Certified Trainer, I've been managing Macs since before the days of OS X. After 5 years managing the tens of thousands of Apple devices at SpaceX, sending 58 iPads to orbit with astronauts and cosmonauts... Read More →
avatar for Damien Barrett

Damien Barrett

Mac Platform Engineer, F500 Company
Damien has been supporting Macs for more than 25 years in corporate, small business, and education environments. He currently works as the Apple Platform expert at at Fortune 500 company.
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

LAPS That Just Works: Catalyst + Intune
Friday July 18, 2025 9:00am - 10:15am EDT
Presenting Catalyst, a new open-source LAPS implementation meant to make rotating and viewing local admin passwords on Macs easier. Built on an Azure Functions backend, this solution allows admins to view saved passwords in an easy to use web portal instead of digging through Intune Custom Attributes. Native integration with Azure KeyVault allows admins to get previous passwords, ensuring you always have the tools to access your deployed machines. Presentation includes solution details and demo.
Speakers
avatar for Henry Kon

Henry Kon

Endpoint Systems Architect, SAS Institute
Intune Endpoint Administrator, cloud architect and in-house client management developer at SAS. Experienced in cloud-native and on-premise technologies alike with a focus on the Azure platform and Microsoft Intune. Open-source advocate and burgeoning OSS contributor. Find me on LinkedIn... Read More →
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

Sponsor Session - Parallels
Friday July 18, 2025 9:00am - 10:15am EDT
A conference session by a conference sponsor.  Additional details coming soon.
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

9:00am EDT

How to Write a Proposal and Conduct a Bake-Off: Open vs. Closed Source Software
Friday July 18, 2025 9:00am - 10:15am EDT
This session helps participants write effective software acquisition proposals and run "bake-off" evaluations, especially when opinions differ (e.g., open vs. closed-source software). Key skills include defining project requirements, assessing software features, selecting vendors, conducting structured evaluations, and presenting findings to stakeholders. By the end, participants will be equipped to navigate software selection and make well-informed recommendations.
Speakers
LR

Louise Radifera

macLemur
Louise entered the world of geekdom after seeing her first tech movie where she watched HAL refuse to open the pod bay doors and then seeing the ‚Äúold‚Äù Duotronic computers not only work, but provide answers by voice on starships on TV. She has been fascinated by computers... Read More →
avatar for John Eberle

John Eberle

Tuxudo
A native of the Pittsburgh area and graduate of Penn State. Currently a Mac admin at a non-profit in the Pittsburgh area web apps, fixing hardware of all kinds, and supporting everything IT.
Friday July 18, 2025 9:00am - 10:15am EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
  Toolbox  All Levels

10:45am EDT

Preparing for the unexpected in K-12 Education
Friday July 18, 2025 10:45am - 12:00pm EDT
If there is anything we can plan for in schools, it's that quick pivots, rapid deployments and changes to environments are inevitable. This session will cover techniques to be successful for these situations.
Speakers
avatar for Randy Saeks

Randy Saeks

Network Manager, Glencoe School District 35
Randy is an Apple Distinguished Educator with over 20-years experience supporting Apple Technologies in K-12 education. With a technical background initially focused on system integration, he brings a unique viewpoint on how using a goal-focused approach can lead to successful partnerships... Read More →
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 5 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Automate all the things - fully automated OS and App patching
Friday July 18, 2025 10:45am - 12:00pm EDT
A presentation on how we automate patch management for both applications and operating systems at Mollie, using open-source tools like AutoPkg, Munki, munki-promoter, and nudge-auto-updater.
Speakers
avatar for Jacob Burley

Jacob Burley

Staff Engineer, Mollie
Currently Staff Engineer at Mollie, I started managing Macs (like almost everyone else) at a local university. There, I was introduced to the concept of devops, and developed an interest in automating as much as I could regarding device management.In my free time, I love going for... Read More →
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 2 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Customer Service Excellence for Mac Admins: Handling Difficult Customers and Improving IT Support
Friday July 18, 2025 10:45am - 12:00pm EDT
Technical expertise is only part of the equation for a successful Mac admin. Providing excellent customer service—whether to internal employees or external clients—is critical for building trust, reducing frustration, and ensuring smooth IT operations. This session will cover strategies for improving customer interactions, handling difficult users, and elevating the overall IT support experience while maintaining efficiency and professionalism.
Speakers
avatar for Jeremey Kenney

Jeremey Kenney

Technology and integrations manager, GlobalMac IT
Jeremey Kenney is an IT leader with 18 years of experience in leadership and 12 years specializing in the Apple ecosystem. Based in Cleveland, Ohio, he has supported Apple technology from multiple perspectives‚ first as a Senior AppleCare Advisor and later in the managed services... Read More →
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 4 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Sponsor Session 📁 🖋️
Friday July 18, 2025 10:45am - 12:00pm EDT
Sponsor to be announced!

A conference session by a conference sponsor. Additional details coming soon.
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 6 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Leverage the Air in your Mosyle iPad Deplyoments
Friday July 18, 2025 10:45am - 12:00pm EDT
Let me show you how we, at the Gateway School District Help Desk, use Mosyle's API and some small webpage work to simplify our day to day iPad handouts and wipes by allowing these actions to trigger right from the iPad itself.
Speakers
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 1 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

10:45am EDT

Let’s Build Something with swiftDialog
Friday July 18, 2025 10:45am - 12:00pm EDT
For folks new to Mac management and/or haven’t added swiftDialog to their toolbox. In real time, we’ll build a message to appear to end users with AirDrop enabled for “Everyone”, learning many of the configuration options for swiftDialog along the way.
Speakers
avatar for Casey Scruggs

Casey Scruggs

Endpoint Engineer, Western Kentucky University
I've worked at the same organization, Western Kentucky University, for nearly 20 years; first at the help desk for 10 years, then 4 years as an in-person tech, and currently in my fifth year as the Endpoint Engineer for non-lab org-owned Macs.
Friday July 18, 2025 10:45am - 12:00pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

12:00pm EDT

Lunch and Conference Wrap-up!
Friday July 18, 2025 12:00pm - 1:15pm EDT
Lunch for all conference participants.

At 12:20, the conference team will wrap up the week with some conference highlights, thank you, and send off everyone home!
Friday July 18, 2025 12:00pm - 1:15pm EDT
Presidents Hall Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA
 
Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.